Now that I have your attention, check out some of my work.
Shifted non-legal work to paralegals so a small pool of attorneys could scale across the whole client base.
Turned a manual, meeting-dependent onboarding into a self-serve flow, cutting days off the start and boosting attorney supply.
23%
lift in repeat service opportunities opened
23%
lift in repeat service opportunities opened
Automatically flagged clients likely to need another service, right in the attorney's feed instead of buried in Salesforce. The A/B test was cut short. The early lift was strong enough that we released it to every state before the test even finished running.
Repeat reminders
~14 min
Saved per case on manual work
~14 min
Saved per case on manual work
E serving used to mean manual admin on every case. Automating it frees up time attorneys and paralegals can spend on the client.
E serving automation
75%
Complete the notarization requests within only 3 days
75%
Complete the notarization requests within only 3 days
Notarization used to be a fully manual process, chased over email one request at a time. Moving it into the platform made it self serve, with 85% of requests now flowing through the new integration.
In-platform notarization
27.8%
weekly engagement with the widget
27.8%
weekly engagement with the widget
Built to show attorneys the new supply strategy in their own numbers, giving clear visibility into performance and a reason to keep improving.
Performance widget
83%
Attorneys signed the agreement within 24 hours
83%
Attorneys signed the agreement within 24 hours
Attorneys used to get the Marble agreement by email, and it could take an average of 3 days to come back, pushing back the start of the case. Moving signing into the product itself got cases started sooner.
Marble Agreement signing
