Overview

Designing clarity for one of the most complex training systems.

Discussion summary
The context
Transforming complex trainee data into actionable insights

Flight training is evaluated continuously, and every trainee builds a detailed record throughout the entire course. The challenge was to transform this complex evaluation history into a clear and actionable experience, allowing commanders to quickly understand progress, identify patterns, and make informed decisions.

The system serves three distinct user types, each with different goals, responsibilities, and workflows across web, tablet, and mobile.

The challenge
  • Designing for a complex system with a large amount of interconnected data.
  • Creating a clear way to navigate and understand a trainee's full journey over time.
  • Building flexible filtering and sorting capabilities that support different user needs and decision-making moments.
  • Ensuring critical insights are easy to find and difficult to misinterpret, even under time constraints.
Research
The main users

Each user comes to the system with a different job, at a different moment, on a different device. The design started from those three journeys rather than from the data model.

Instructor
Instructor
Prepares before the flight, then fills in feedback on the trainee after it.
Desktop Mobile
Course commander
Course commander
Fills in periodic feedback, views trainee details, and enters new course content.
Desktop
Trainee
Trainee
Prepares before each flight, runs simulations, and tracks their own progress.
Tablet
Instructor storyboard

Mapping the instructor's real day, from the reminder at home to the evaluation filled in afterwards, is what set the structure of the system.

At home
At home
→
Gets a reminder
Gets a reminder for the flight
→
Reads the syllabus
Reads the syllabus
→
Flying
Flying
→
Gives feedback
Gives the trainee feedback
→
Fills an evaluation
Fills an evaluation on a computer
The design
Page layout

This layout is the product of deep thinking about system navigation, information architecture and hierarchy. Navigation sits on one side, and the results of that navigation, plus the actions available on the page, sit on the other.

The layout system
Ofek layout system
On screen
Layout detail one Layout detail two Layout detail three
Flight page
InstructorInstructor

General information about the flight: the destinations, the exercises, how to perform them, and the statistics. This is also where an instructor fills out a post-flight evaluation for each trainee.

Evaluation, step one
Evaluation step one
Evaluation, step two
Evaluation step two
Evaluation page
Ofek evaluation page
Discussion page
Course commanderCourse commander

General information about the discussion, who the instructors are, and the statistics. At the end of a discussion, an evaluation is filled out for each trainee.

Discussion overview
Discussion overview
Discussion evaluation
Discussion evaluation
Discussion summary
Discussion summary
The trainee's personal area
Course commanderCourse commander
InstructorInstructor

Personal information, progress during the course, grades by stage, and a comparison against the rest of the trainees on the course.

Personal area, detail
Trainee personal area detail
Back settings
Course commanderCourse commander

Creating the course data itself, from a single flight practice all the way up to full stage information.

Course data setup
Course data setup
Stage information
Stage information
Tablet interface for the trainee
TraineeTrainee

Where a trainee sees their progress in the course, gets alerts about upcoming flights, learns about them, and runs simulations.

Tablet, home
Trainee tablet home
Trainee tablet, progress
Trainee tablet progress
Trainee tablet, flight detail
Trainee tablet flight detail
Tablet, simulation
Trainee tablet simulation
Mobile app for the instructor
InstructorInstructor

A mobile interface that lets an instructor prepare before a flight, and fill in evaluations on the trainees afterwards, from wherever they are.

Before the flight
Before the flight, screen one Before the flight, screen two Before the flight, screen three Before the flight, screen four
After the flight
After the flight, screen one After the flight, screen two After the flight, screen three

A well-structured information architecture transformed complex evaluation data into a meaningful experience, helping commanders understand each trainee's journey and make confident decisions.